Outline
※ Purchase of and enrollment to OSSMA will be optional. However, if your Faculty/Graduate School of affiliation, or the organizer of the program require you to enroll in OSSMA, please make sure to purchase and enroll in OSSMA before you travel.
Please apply for OSSMA within 90 days and at least one month before you travel*1
*1 Applications made with less than one month to the date of travel will be accepted as much as possible. Please make sure to type in the circumstances in the additional comments section of the application form (see below). The International Education Promotion Group, Education & Student Support Department will consider the situation.
Applicants for OSSMA are required to obtain travel insurance and to register the insurance details through the OSSMA App.
Please note that OSSMA cannot be used to cover private holidays. However, if your private trip takes place during your official travel, the private trip should be included in your OSSMA coverage.
Please apply for OSSMA within 90 days and at least one month before you travel*1
*1 Applications made with less than one month to the date of travel will be accepted as much as possible. Please make sure to type in the circumstances in the additional comments section of the application form (see below). The International Education Promotion Group, Education & Student Support Department will consider the situation.
Applicants for OSSMA are required to obtain travel insurance and to register the insurance details through the OSSMA App.
Please note that OSSMA cannot be used to cover private holidays. However, if your private trip takes place during your official travel, the private trip should be included in your OSSMA coverage.
Services
OSSMA is a service that provides appropriate support 24/7, 365 days a year in Japanese, English or Chinese for any problems that may occur while abroad. An outline of the services provided is given below. The families of the members may also use the services on behalf of the paying members.
Before departure
While traveling
1. Personal Support
Support office for any problems during your stay. Dealing with problems due to flight delays, or advice in events such as leaving your mobile phone on the airplane. Support such as contacting necessary organizations in the event of theft or loss of passports, airline tickets, credit cards etc. as well as help in getting them reissued.
2. Medical Assistance while Overseas
You will be able to use the following services over the phone without any worries in Japanese (or English) in the event of illness or injuries.
Before departure
- Advice and information on local safety conditions, such as disturbances etc.
- Advice and discussion about overseas travel insurance
- Answering any questions about the OSSMA service
While traveling
1. Personal Support
Support office for any problems during your stay. Dealing with problems due to flight delays, or advice in events such as leaving your mobile phone on the airplane. Support such as contacting necessary organizations in the event of theft or loss of passports, airline tickets, credit cards etc. as well as help in getting them reissued.
2. Medical Assistance while Overseas
You will be able to use the following services over the phone without any worries in Japanese (or English) in the event of illness or injuries.
- Refer as well as make reservations for doctors or overseas medical facilities (please feel free to use this service if you wish to see a doctor while overseas on travel or study).
- Telephone interpreter service in the event of going to a medical facility overseas.
- Advice on making claims to your travel insurance for medical costs.
- Making arrangements for doctors to be sent or for emergency transportation as well as repatriation to Japan. Making arrangements for admission to hospital in Japan.